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Showing posts with label train. Show all posts
Showing posts with label train. Show all posts

Monday, 15 July 2013

Brétigny-sur-Orge train crash - TF1's "off-the-ball" reporting

A "catastrophe", a "disaster", "apocalyptic" and "scenes remninscent of a war zone" were just some of the words the French media used to describe the terrible train accident that happened last Friday at Brétigny-sur-Orge station, just south of Paris.

And in the rush to report as accurately as possible what had happened only hours before its prime time evening news aired and speculate on the causes behind the derailment that led to the crash, TF1 pulled out all the stops and proved just how attentive to detail its news department really was.

Even though France's rolling news channels such as BFM TV and i>Télé had cameras and reporters  "on the ground" to use the hackneyed so beloved of many a journalist, TF1's news anchor, Claire Chazal, told viewers that they would now be seeing "some of the very first images available from the scene".

And sure enough, there they were: pictures of some passengers being helped out of the wreckage, a view from another platform and rescue workers busy walking around the front of the train.

But wait.

To the eagle-eyed viewer (and there were apparently more than a few) something didn't quite seem to be as it should.

Because that photo of the locomotive on its side (at 40 seconds) with rescue workers surrounding it, bore more than a passing resemblence to one which appeared in the May 9, 2013 edition of Aujourd'hui en France - Le Parisien, to accompany a story in the southern Russian city of Rostov-sur-le-Don on the crash of a freight train carrying chemical and petroleum products

Brétigny-sur-Orge crash, according to TF1 (screenshot from TF1 news)

That's right. It was exactly the same picture.

Well done TF1. Always first to bring us the news as it happens - just apparently elsewhere.




Russia: chemical train explosion injures 17 par euronews-en

Tuesday, 16 August 2011

Corinne Brosseau - a true heroine.

Corinne Brosseau is a true heroine.

She might claim not to be one, but Stéphane, a 40-year-old wheelchair-bound man from the western French town of Bouguenais, certainly thinks she is.

Corinne Brosseau (screenshot BFM TV report)

Brosseau saved his life, pulling him out of the path of a train reportedly travelling at 170 kilometres an hour.

As Stéphane told the regional daily Ouest France, he was taking the level crossing in the town just as he did every day to go to work.

"I was right in the middle of the crossing when I heard the bell go and saw the barriers come down," he said.

"And for some reason - I don't know why - my wheelchair got stuck in the tracks," he continued.

"I could hear a train coming. I was terrified."

Luckily for him though, it was at that moment that Brosseau arrived to rescue him - and she only just managed.

"It was raining, the barriers had gone down and I could see there was a man in a wheelchair in the middle of the crossing clearly unable to move," she told Europe 1 radio.

"I got out of my car, rushed over to him and after a couple of attempts managed to pull him from his chair to the side of the track and out of the path of an oncoming train."

Her quick thinking and actions undoubtedly saved Stéphane's life because the train hit the wheelchair full on, leaving it fit only for the scrap yard.

(screenshot BFM TV report)

But Brosseau remained modest about the part she played in the rescue.

"I only did what anyone would have done under the circumstances," she said, admitting that her arms had ached for the rest of the day.

"It was instinctive and I'm convinced that we all have it in us to find the strength to do what's necessary," she added.

But for Stéphane there's no doubting that she's his heroine.

"She's an extraordinary woman," he told BFM TV.

"She saved my life."




Monday, 23 May 2011

Hot air balloon causes train delays in western France

Now that's not the sort of headline you see every day - not even here in France.

Trains were delayed on the TGV line between Nantes in western France and Paris for the best part of Saturday morning.

Not so unusual, you might be thinking, given French national railways' (Société Nationale des Chemins de fer français, SNCF) track (ouch) record.

But this disruption wasn't down to industrial action, the weather or even suspected sabotage.

(screenshot - France 3 television news report)

Instead it occurred after a hot air balloon hit an overhead power line.

The balloon was one of several, according to the regional daily Ouest-France, that had taken off early on Saturday morning from Oudon, 30 kilometres east of Nantes.

It belonged to Nantes Montgolfières, which describes its flights over the Loire valley as "unforgettable".

An apt description indeed - not so much for the journey the eight passengers and one pilot undertook - but the landing they experienced just as they were about to touch down in a field.

Apparently, caught off guard by a stronger-than-expected wind, the pilot wasn't able to prevent the balloon's fabric from becoming entangled with a nearby 25,000 volt overhead power line.

"There could have serious consequences," Captain Patrice Bongibault, a high-ranking police officer told regional France 3 television news.

"But only two of the passengers were slightly injured."

(source - Wikipedia)

And that was a point stressed by the director of Nantes Montgolfières, Géry Liagre.

"We take thousands of people into the air over the Loire Valley and such an incident is very rare," he said.

"Of course it shouldn't have happened, but nobody was seriously injured and in fact there was nothing dramatic: we just disrupted SNCF for a couple of hours."

Oh well that's all right then.

And anyway, train passengers are used to experiencing delays for one reason or another.

Tuesday, 3 May 2011

SNCF's new service - trains that don't run on time

It's the sort of story which, if you had heard it a month earlier, you would have probably put down to being an April Fool.

But it isn't.

French railways has come up with a somewhat novel approach to marketing and customer satisfaction - flexible or variable departure times on some of its routes.

In other words, trains that don't leave when scheduled.



Perhaps it's called thinking outside of the box - or some might consider it "not thinking at all" - because SNCF (Société Nationale des Chemins de fer français or the French National Railway Corporation) is offering travellers what it calls a new "service" - tickets on trains that might - or might not - run on time.

So what does this miracle approach to customer service offer exactly?

Well, it'll allow passengers to buy tickets on 30 intercity Téoz and highspeed TGV routes for trains that will leave 15 minutes before or after their scheduled departure time.

Customers who've bought such tickets will be informed seven days beforehand via email or text message about the exact departure time.

It's all part of SNCF's attempt to reduce the number of cancellations and unscheduled delays - by building planned ones into its timetable - and is a way of coping with necessary track maintenance work, according to Barbara Dalibard, the director of SNCF Voyages.

"Track renovation will take some time - several years," she told France 2 television.

"We cannot exclude the possibility that the service will be extended," she added - somewhat ominously.

The scheme has already been tested on some lines and will be extended in a couple of weeks time to include routes such as Paris-Toulouse, Strasbourg-Bordeaux, Lille-Toulouse and Paris-Dijon.

And the incentive for passengers in terms of price?

Well there isn't one.

Tickets will cost exactly the same as trains scheduled to leave on time.

The only benefit perhaps is to be able to book a ticket earlier but not necessarily knowing what time you'll be leaving.

Brilliant isn't it!

Monday, 2 May 2011

French railways fined for train leaving on time

Here's something of a novelty.

French national railways, SNCF (Société Nationale des Chemins de fer français) has been fined for a train leaving on time!

Of course that's not the whole story.

The company had denied a passenger boarding because he arrived at the very last minute, just as the train was about to leave.

But unfortunately for SNCF, the passenger happened to be a lawyer, and he decided to take the company to court.

The incident dates back to July 21, 2009.

Jérôme Bertrand (screenshot from BFM TV report)

Jérôme Bertrand had a ticket for a train due to leave Gare de Lyon station in Paris for Bourg-en-Bresse in eastern France at 11.10am.

He was cutting things fine - to say the very least - and turned up with just one minute to spare.

But as far as SNCF was concerned, Bertrand was too late.

"I saw the train leave even though I was on the platform," he told BFM TV in a spoken style which surely says, 'Don't mess with me, I'm a lawyer'.

"I had been in a rush to arrive on time, but there was no way I was going to be allowed to board the train."

SNCF refused Bertrand a ticket refund or any sort of compensation because in its travel regulations and on its tickets the company pointed out that it "requested" passengers to present themselves for boarding at least two minutes before the scheduled departure time.

Bertrand wasn't to be outsmarted though. He was a lawyer after all and he was determined to see justice done.

He took his case to courts arguing that the "request" SNCF made for passengers to turn up at least two minutes before a train's departure did not make it a "requirement".

There was no mention in the rules and regulations, as far as he was concerned, that a passenger arriving at the station "on the dot" would be denied access to a train.

Almost two years later and guess what?

The court found in his favour and according to BFM TV, unless SNCF decides to appeal, Bertrand will be reimbursed the cost of buying an extra ticket - €129.30 - as well as one euro in symbolic damages.

So there you have it. SNCF fined for a train leaving on time.

Makes a change.






Wednesday, 5 January 2011

SNCF report on "Hell on wheels" delay but not everyone is happy

Nathalie Kosciusko-Morizet is not a happy bunny - at least not when it comes to France's state-owned railway company, SNCF (Société Nationale des Chemins de fer français).

The French minister of transport (among other things) has threatened the company with sanctions and said that she had not been told the whole truth about the reasons behind that infamous 12-hour plus delay on the overnight train from Strasbourg to Nice and Port Bou just after Christmas.

The 4295 night train (screenshot from TF1 news report)

You might remember the so-called "Hell on wheels" trip on December 27 which saw the 600 passengers on board the 4295 night train endure a delay of 12 hours - the same length of time as the journey was supposed to take in the first place.

SNCF apologised (what else could it have done), offered all passengers a full refund and a free return ticket and announced that it would launch an internal inquiry and release a report on what exactly had caused the delay.

It has now published the 13-page "mea culpa", admitting that given the weather conditions and the number of personnel and logistical problems on the night in question, the train should never have left the platform at Strasbourg.

And at the top of a long list of reasons for the delay according to the report, which SNCF helpfully publishes in French on the English-language version of its site (grab a dictionary perhaps if you want to read all the details) is the time it took to find a replacement driver during a stop just 150 kilometres into its journey in the eastern French city of Belfort.

It was "a failure of planning" admits the report, a simple statement that has earned SNCF the wrath of Kosciusko-Morizet or NKM as she's commonly called here in France.

"That's not what I was told at the beginning," the minister for ecology, sustainable development, transport and housing (to give NKM her full title) said in a radio interview on Tuesday.

"When I was given the reason why it took so long for the replacement driver to arrive (he had to travel almost 350 kilometres from Lyon to Belfort) I was told he couldn't get there on time because of the weather."

As far as NKM was concerned she had been lied to (she used stronger words, but there might be children reading) and she was now going to "find out who was responsible for the error in planning and look into whether there would be sanctions to be imposed."

NKM wasn't the only person unhappy with the report.

Not surprisingly perhaps the unions were less than tender with SNCF's explanations with Sud-Rail saying in a statement that "The report is nothing more than hot air."

And a regional branch of the passengers association, Association des Usagers des Chemins de Fer de la Région Ouest (Avuc) has launched a petition "Fed up with SNCF".

So a bad PR end to 2010 for SNCF has hardly been helped by an equally miserable attempt to offer a mea culpa at the beginning of 2011.

Things can only get better - surely



Tuesday, 28 December 2010

SNCF 4295 - a French train journey (almost) "without end"

Snow and freezing temperatures throughout much of Europe have been taking their toll on those trying to travel and especially those choosing to take to the skies.

Cancelled flights, long delays, unscheduled overnight stays at airport concourses and the inevitable tales of luggage gone astray have been the stuff of headlines.

Rail travel has also been disrupted but, with some exceptions such as Eurostar, not quite to the same extent.

Until this past weekend that is, when passengers on the 4295 night train from Strasbourg to Portbou and Nice took a trip they're unlikely to forget in a hurry.

SNCF 4295 night train (screenshot TF1 news)

It was, as the national radio station RTL called it, a "journey without end". And even if that was perhaps a little bit of journalistic hyperbole at its best, it certainly must have seemed that way to those on board.

The train was supposed to leave the eastern French city of Strasbourg on Sunday for its 12-hour trip to Portbou, a town on (the Spanish side of) the French-Spanish border, and the city of Nice on the Côte d'Azur (obviously it was scheduled to split at some point).

Instead the 600 passengers arrived at their destinations with a slight delay of just 12 hours following what French national railways SNCF admitted had been "a succession of exceptional incidents".

In other words a series "cock-ups" with the weather playing a handsomely helping hand.

From the start the outlook wasn't particularly propitious as the train was late in setting off, but quickly what was to become something of a leitmotif for the whole trip clicked into motion (or rather lack thereof) as after just 150 kilometres the train stopped in Belfort to change drivers as the one who had been been aboard the train as it left Strasbourg had been working for three consecutive days (poor thing) and security regulations stipulated that he had to be replaced.

Except his stand-in was in Lyon - 342 kilometres away - and he only arrived at six o'clock in the morning.

When the 4295 eventually continued its journey, it wasn't long before it stopped for a second time as a regional train had broken down ahead of it just a few kilometres along the line at Montbéliard.

Another two hours were added to the trip in Tournus in Burgundy where the train was forced to come to a halt because of a problem with its own engine.

"We've done 300 kilometres in 17 hours," Ralph Lydi, one of those on board, told journalists by 'phone (the whole journey was followed by reporters from the comfort of the studio and of course covered in real time on Twitter).

"Some food was handed out but the drinks machines are no longer working and we have the impression that SNCF is just making fun of us," he added, saying that there had been little or no information provided as to what was happening.

Of course all good things - and bad - must come to an end, and the train eventually chugged in to Lyon at five o'clock on Monday evening, where those bound for Nice switched trains while those going south-west remained aboard.

SNCF apologised for what has been called the "hell on wheels journey" (BBC hyperbole this time) and (hurrah) as Didier Cazelles, a director of the company told TF1 news, offered all passengers a full refund and a free return ticket, which is probably exactly what they want!

While SNCF has put the whole sorry tale down to a combination of technical problems and weather conditions, the unions have a rather different interpretation of what happened.

"What the passengers have gone through is symptomatic of the cutbacks that SNCF has been making both in terms of rolling stock and personnel," Julien Trocaz of the Sud-Rail union told RTL radio, seeming to imply that the weather had not played any sort of role.

Tuesday, 28 September 2010

Moscow-Nice express train back in service

Last weekend saw the arrival in the southern French city of Nice of the first direct train in almost a century linking Moscow with the Côte d'Azur.

Moscow-Nice express leaving the Russian capital (screenshot from YouTube clip)

Passengers disembarked after more than 50 hours aboard the Moscow-Nice express which left the Russian capital on Thursday, passed through five different countries and made 29 stops en route before reaching its destination just 30 minutes behind schedule.



Waiting for them was "a heroes welcome, a fanfare and official speeches" to mark the arrival of a service which, in the words of a BBC report, harked back "to the days of the tsars, when Russian nobility holidayed on the French Riviera."

http://www.lefigaro.fr/actualite-france/2010/09/26/01016-20100926ARTFIG00229-un-train-de-luxe-relie-desormais-moscou-a-nice.php

The decision to relaunch the route was taken two years by Vladimir Yakunin, the president of the president of the state run Russian railways, as part of a plan to strengthen its continental lines.

Prices for the trip begin at €306 for an adult travelling one way in second class to €459 in first.

For those to whom money is no object, there's also the luxury tariff of €1,050 for a single ticket allowing passengers to travel in a compartment sleeping two people, complete with a shower and a flat screen TV.



For the moment the service operates once a week leaving Moscow on Thursday afternoon and arriving in Nice on Saturday evening and making the return journey on Sunday, arriving on Tuesday.

For those of you who don't like flying and have plenty of time on your hands, it's perhaps the perfect way to travel.

Tuesday, 15 September 2009

High speed birth on Paris-Brussels Thalys train


Taking the high-speed train that links Paris and Brussels isn't usually a dramatic affair, but on Monday the Thalys service experienced a "first" since it started operating in 1996 as a baby girl was born on board shortly before the train reached its destination.

As Thalys (the equivalent of the Eurostar service only it connects the French and Belgian Belgian capitals) leaves Gare du Nord in Paris, it doesn’t waste much time in picking up speed and zapping through the notoriously flat northern French countryside.

In fact the landscape passes in such a giddy blur that it's just as well passengers can fit in a spot of work during the journey. That's made easier by the wifi Internet connection (free in first class, a small supplement in second) which is a must-have for a service that has become the usual way for businessmen and politicians to travel - almost "commute" between the two cities.

In peak hours, trains leave from Paris every 30 minutes - and it has become an even more important link between the two cities since Air France stopped flying the route because it simply couldn't compete.

The train reaches a maximum speed of 300 kilometres per hour, and that apparently was how fast it was travelling when a woman went into labour on Monday.

Luckily for both the expectant mother and the baby there was a doctor on board, and as the train manager Michel Pauly said, the birth really was a maximum velocity one.

"The birth went very smoothly, I didn't realise it could happen so quickly," he said.

"After the woman contacted me I made an announcement and we were lucky enough to have two nurses and a doctor on board who helped in the delivery," he added.

"The little girl was born without any complications...she was clearly in a hurry to discover the country."

It was all over by the time the train pulled into Brussels, where the mother and baby were transferred to hospital - both in fine fettle according to reports.

And should the as yet unnamed girl wish to take the train again, she won't have to dig deep into her pockets as the boss of Thalys, Olivier Poitrenaud, has offered her a life-time pass to travel free with the company.
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